Kerala Visa - Terms & Conditions

  • By instructing Kerala Visa to act as your agent for the provision of, visas and other related services, you agree to all the terms set out below.
  • Kerala Visa will use its best endeavors to provide accurate and reliable information at all times and to process applications as requested by the client. However, requirements and fees related to the processing of, visas and related services are outside the control of Kerala Visa and subject to change without prior notice. These include, but are not limited to, Office fees, additional documentation, application forms, and processing times. Kerala Visa does not accept responsibility for any changes in requirements or fees and reserve the right to pass on any increased charges.
  • Kerala Visa do not accept responsibility for loss, delays or non-issuance of any application whatsoever or howsoever caused by consulates, embassies or the passport office. Nor do we accept liability for loss, delays or non-issuance of any application arising from or in connection with (to include but not restricted to) incomplete application forms, incorrectly or falsely completed application forms, inaccurate or incomplete supporting documentation, acts of God, weather conditions, acts of public enemies, war, strikes, acts or omissions by public authorities. Kerala Visa recommend tickets are not purchased prior to the issuance of a visa, except where it is a specific requirement of the Office, in which case open tickets should be obtained.
  • Unless specific instructions are received in writing to the contrary, Kerala Visa normally send completed applications by Royal Mail Special Delivery, are subject to the conditions set by these companies. Kerala Visa accepts no liability for loss or delays incurred when using third party delivery companies.
  • Kerala Visa will at endeavor to process applications according to its clients' request. However it is the express responsibility of the client to check the validity of the passport, visa or document issued to ensure that it covers the period of stay requested, the number or entries required and is also valid for the purpose of trip.
  • Processing times for, visas and other documentation are approximations based on our experience with embassies, consulates and the passport office. These are deemed reliable in most cases but are not guaranteed.

    Applicants should make travel arrangements only after obtaining appropriate visa. and in some cases processing may take longer.
  • Unless specific instructions are received in writing to the contrary, Kerala Visa shall not be held liable for acting in the best interests of and in a manner which would be considered reasonable to enable them to fulfill the implied instructions of the client. Any such additional actions which incur additional charges shall be wholly the responsibility of the client.
  • Kerala Visa reserves the right to decline processing of documents for any reason whatsoever and at its total discretion, including but not limited to incomplete documentation, insufficient processing time, and degree of difficulty in obtaining such documents due to purpose of travel. All disputes must be notified in writing to Kerala Visa within 30 days of invoice date.
  • Kerala Visa reserves the right to retain all documents until payment for processing is received in full.
  • This site contains links to other websites Kerala Visa is not responsible for the accuracy of the content of any such websites.

Disclaimer- Whilst Kerala Visa make every effort to ensure information provided is correct, we cannot accept responsibility for losses or delays caused by changes in requirements or by alterations in Office, passport office or registry procedure, which are outside of our control. Nor do we accept responsibility for losses or delays incurred when using third party delivery companies. The information contained on this site is for guidance only and work carried out is subject to Kerala Visa standard terms and conditions of trade.